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01253 376336

OUR SERVICES

A&C Home Care are registered and regulated by Care Quality Commission (CQC). This means we can provide regulated activities e.g. personal care.

 

Hours of business are 7am-11pm 7 days a week including bank holidays

 

We offer out of hours on call support: 01253 376336

 

We aim to provide a small team of regular carers and where possible will match service users with carers (to include likes, hobbies, interests and preferences) especially when providing social support and companionship. We will give you a weekly schedule so that you know who is visiting and what time to expect us.

 

A&C Home Care Provide A Range Of Services

PERSONAL CARE

washing, bathing, showering, dressing & undressing

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CONTINENCE CARE

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MEDICATION SUPPORT

prompting, administering, ordering & collecting

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MOVING & HANDLING SUPPORT WITH AIDS

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MEAL PREPARATION

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LIGHT DOMESTIC DUTIES WITHIN THE HOME

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SHOPPING & SUPPORT WITH ERRANDS

 

ESCORTING AND TRANSPORTING TO & FROM APPOINTMENTS

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PARTICIPATING IN HOBBIES, INTERESTS AND SOCIAL EVENTS

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RESPITE CARE

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COMPANIONSHIP & SOCIAL INTERACTION

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WELFARE & SECURITY CHECKS

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REFERRALS TO MULTI AGENCY PROFESSIONALS

We offer support to both direct payment and private customers

The manager / supervisor will visit each service user at home to complete an individual need and risk assessment to identify support needs. This will form the basis for an outcome focused care plan. The service user is central to our care planning process, we are happy to include family , friends and next of kin, in addition to multi agency professionals to ensure individual needs are met. We complete regular quality assurance reviews and update care plans when needs change. We work in partnership with and signpost to multi agency professionals.

We offer out of hours on call support for emergencies

DURATIONS

 

Visits consist of a minimum of 30minutes up to visitations of over one hour.  Our flexible system allows you to choose as little or as much time as you need.

 

30 mins

45 mins

1 hour +

 

*10 minutes of each visit is travel

 

If you are interested in using A&C Home Care services, you can email us at info@ac-homecare.co.uk or use our simple contact form.

 

quality assurance

 

We are committed to providing high standards of care and customer services to ensure we provide a seamless service. We carry out regular shadow shifts, spot checks, audits and request customer feedback to ensure carers are carrying out duties correctly and are meeting individual needs. In order to ensure we deliver the correct duration of care, carers will use electronic call monitoring to log in and out of each visit. They do this by phoning a free phone number from the service users landline or by entering the details in an app on their mobile phone. This sends an electronic message to our office computer so that we can monitor time keeping and duration of visits.

 

Feedback

 

We invite service users and their family to leave online feedback about our service using the homecare.co.uk review link on our website. We also encourage service users and family to visit and share our page on the homecare.co.uk website in addition to liking sharing and following our Facebook page @ACHomecareBlackpool

CONTACT US

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AVAILABILITY

CALL TODAY

A&C Home Care Ltd

17a Newton Drive

Blackpool

Lancashire

FY3 8BT

We deliver care 7 days a week including bank holidays

Hours 7am till 11pm

Out of hours support call:

01253 376336

01253 376336

www.ac-homecare.co.uk A&C Home Care is registered with companies house no 12008832