My name is Anne Lester and I am a director and the registered manager at A&C Home Care. I am legally accountable and responsible for the day to day running of the business. Which includes complying with legislation regulations and submitting statutory notifications to CQC and managing our wonderful team of carers.
I have over 16 years’ experience working in health and social care, within a range of services and supporting people with complex needs.
I have worked in residential, supported living, day care and domiciliary services.
I have supported people who have physical health, mental health, learning disabilities, sensory impairment and dementia.
I am passionate about supporting people with dementia and previously had a dementia activity and training business for 4 years.
I believe that companionship, social interaction and meaningful activities have therapeutic benefits and improve a person’s mood and overall sense of wellbeing.
I want A&C Home Care to stand out from the crowd by going above and beyond to meet individual needs, delivering quality care with outstanding levels of customer service.
I have BSc in Dementia Studies, Institute in Leadership & Management 5, Institute in Leadership & Management 3, Professional Supervision 6, Train the trainer Basic Life Support, NVQ 2 Health & Social Care, IOSH Managing Safely, OCNW Criminology, GCSE Psychology, Maths, English, Geography & Food tech.
I have attended a wide range of training courses throughout my career:- Dementia awareness, dementia champions, advanced dementia, demystifying dementia, Mental health, Learning disabilities , autism, equality and diversity, moving & handling, health & safety, safe administration of medication level 2, COSHH, housing legislation, psychiatric medication legislation in a mental health context, difficult disturbing and dangerous behaviours, CITRUS break away training, first Aid, food safety level 2, fire warden & evacuation, mental capacity act 2005, motivational interviewing, risk assessments, care planning, person centred thinking planning and tools , continuous quality improvement, safeguarding adults, manual handling, appropriate adult, care manager training, ICT security, understanding PCI, encouraging communication, stress & self-management, depression, attendance management, managing disciplinary & grievance in the workplace, leadership & management in dementia care setting, managing change, how to negotiate & influence effectively , a managers guide to getting it right and customer service.
A&C Home Care Ltd
17a Newton Drive
We deliver care 7 days a week including bank holidays
Hours 7am till 11pm
Out of hours support call:
www.ac-homecare.co.uk A&C Home Care is registered with companies house no 12008832